11/21/2023 0 Comments 2018 chevy trax water pump replacementUpon getting the car back on April 26th, it took merely 4-5 more days for the problems to come back again. During those 2 months of waiting, my parents were instructed not to take the highway and not to exceed 40mph. Those items were backordered and were not able to be replaced until 2 months after our original complaint. At the time it was diagnosed as a catalytic converter and flex pipe problem. My parents and I went on Feb 16th, 2023 to napleton Hyundai in glenview and bought the car used and after 2 days of driving, my parents were having issues with the car and being able to accelerate. After I told the dealership about how long in driving it takes to recreate the problem, the dealership that currently holds the car(jennings Chevrolet in glenview, IL) were able to reproduce the problem. Our safety does seem to be at risk as we cannot seem to keep up with traffic speeds and would likely cause an accident if we remain on the road while the car is exhibiting these conditions. The check engine light come on when this occurs. After maybe 10-15min of driving, if attempting to go over 40mph, the car starts making a clinking sound, a lot of exhaust smoke comes out the back and there is a general inability to accelerate without the engine sputtering which even happened at lower speeds once it has already started to happen. The issues with the car happen when attempting to go over 40mph. They do allow other safety features to be selectively disabled, why not this one?. It is only a matter of time, before someone or something gets hurt, because the vehicle automatically shuts off, without the owner's knowledge. The problem? Chevrolet will not permit an owner to change this feature. This is very dangerous for someone, if they leave a pet, an infirm person or a delicate item or product, which needs temperature control. I called Chevrolet customer service, and asked if this could be disabled, they said no it cannot be disabled. The owner's manual indicates the vehicle is designed to turn off, in this situation. My pet was in a black SUV, in the florida sun, without air. When I got back to the car, I was surprised to discover my car had shut off. I left my pet in the car, in the florida sun, with the air conditioner running, while I stepped into a store briefly. This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes.
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